Facebook Chat Bots

Facebook Chat Bots can be used to communicate with customers, collect information and automatically perform functions. A bot can be utilized to perform a free consultation. Once a bot has engaged a customer, it can be used, with certain restrictions, for future marketing to that customer.

Bots in Facebook are built using Facebook’s Wit.ai Bot Engine, which turns natural language into structured data. In this way, bots understand conversational language and learn from it with each interaction.

Among the main purposes for your business to build a chatbot on Facebook could be lead nurturing, sharing your knowledge base, diversifying service lines, sharing questions across customer service, retaining online shoppers.

Contact Gazelle Interactive to build a chatbot for your Facebook business page. Untape the benefits of artificial intelligence in your business process.

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